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Conditions générales

Nos conditions générales et notre accord relatif au traitement des données de la commande s’appliquent à tous les services Idiligo.

Privacy

INTRODUCTION
At Idiligo we are committed to protecting your privacy. This Privacy policy tells you about how we are collecting, transferring, using, processing and protecting information that we may collect about you through our website, www.idiligo.com, or after signing in, our platform. Before you create an account, you automatically accept our terms and conditions and our processors agreement.

COOKIES
We at Idiligo uses cookies to recognize you and give you a better user experience. In some cases, we are using third party cookies, such as Google analytics for user tracking.

COLLECTION AND USE OF NON-PERSONAL INFORMATION
When you access our domain, or any of our subdomains, we may collect non-personal information. For example, we may collect which browser and OS you are using, the average time you spend on our site and which country you are visiting from. With these information, we cannot recognize you at all.

PERSONAL INFORMATION

The information about our users’ customers
With the Idiligo platform our users can create scripts and gather information from their customers. These users decide what information to collect and how they manage this information (see more in our processors agreement). We do not, at any time take responsibility for what our users are gathering. We facilitate the automatic removal of this information after a by the user determined amount of days.

The information about our users
We store personal information for delivering the service, being able to inform and contact our users, invoicing the service. We make use of third part systems to do so: Exact online, Mailchimp, Freshdesk.

THE RIGHT TO BE DELETED 
We at Idiligo are committed complete your wish to be forgotten. When you submit a request to be deleted, it will be done in a reasonable time after the request is made. We will delete your Personal information from our systems when requested to do so. Of course we take our legal obligations into consideration when deleting your Personal information.

SECURITY 
Idiligo takes the security of Personal Information very seriously. We are using all kinds of different technologies, to ensure the security is the best. We do always make sure our system is up to date with new security patches. Idiligo uses technical and organizational security measures to prevent any unauthorized disclosure or access. We are storing personal data along other useful information, in a secure cloud database with limited access to this. Only authorized employees have access to this database. Data from our application can automatically be transferred to 3rd party systems. This is configured by our users.

QUESTIONS
If you have any questions regarding our security or anything else, you are more than welcome to contact us.