Idiligo streamlines call center activities & increases conversion

From sales to customer care calls – Idiligo automatically leads your agents through a predefined process to ensure qualified customer advice, even with untrained agents.

Online sales & customer care

Use this online meeting software to simply increase your contract closure rate. With Idiligo, even untrained agents easily provide qualified customer advice and achieve outstanding results.

What our customers say:

  • 80% faster contract negotiations
  • 2 hours time savings per customer contact
  • Perfect visualization of complex contract documents
  • Legally secure digital signature
  • The documents are immediately available to both parties and can be processed further

 

“ By introducing Idiligo in our B2B outbound and inbound sales teams, we have gained significant benefits for our business. ”
KiKxxl GmbH Call Center

Predefine and control, what the consulting & sales process will look like

First, put the different steps of your customer advice into a structured order. Predefine the whole process and content of the online meeting. Like this, the agent can fully concentrate on the customer contact. Idiligo automatically leads him through the steps and content of the online meeting. It ensures, that nothing is forgotten or explained incorrectly. Thus, even untrained agents can deliver high quality advice.

choice
choice

Gather customer data, complete order forms and present your product

Complete forms with the customer’s personal details such as contracts, order forms and surveys. Select the matching product and present videos or presentations. To save valuable time and minimize input errors, simply use Idiligo’s API to synchronize Idiligo with your own systems. If necessary, the customer can also upload documents, such as his ID.

Increase your contract closure rate – get contracts signed online immediately

After having discussed the product details and contract, your agents can close the deal straight away. Simply upload the completed contract. The customer can then sign it online and legally secure, using his smartphone or tablet. At the end of the online meeting, email the signed contract to your customer and download a PDF report of the entire meeting for your records.

choice

Let us show you, how Idiligo can streamline your call center business, too

Book a short demo

Create your own, individual meeting script or use Idiligo’s Public Scripts

Save time and have your documents & contracts signed online! Simply upload a document, present it, have it signed online and you're done.
Easily streamline your sales and consulting meetings online. Share your screen, present documents and get your documents signed online.
Stay flexible. Share your screen or upload documents you wish to present to your participant.

Make your agents more successful!

 

Sign up for free Book short demo

The magazine ‘CallCenterProfi’ has reported on Idiligo as an online sales solution for call centers!

 

Read full article